- You may return unwanted goods within fourteen (14) days. From the day after you received the goods. If applicable we will refund the price of the goods in full, however you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible and at any rate within fourteen (14) days from point of receipt.
- The goods must be in their original packaging, with all labels and tags attached and in a sellable condition. You must return the goods at your own cost and risk.
- Our returns policy does not affect your statutory rights.
- If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible.
- If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.
- If you have a query about returning goods, please contact us direct.
- The postage cost will not be included in the refund.
- It is the buyers responsibility to organise and refund return postage.
- Please note that for hygiene purposes we do not accept returns on briefs and earrings. These items are therefore non-refundable.